---
title: Review and Use Loan Offers in Stryd
description: Review and Use Loan Offers in Stryd
---
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29 April 2026
# Review and Use Loan Offers in Stryd
## Learn how to review loan offers in Stryd, apply filters, and engage with customers directly from the platform.
#### Overview
Stryd’s Loan Offers feature helps you compare a customer’s current scenario against competitive products in the market. You can view loan groups, see potential savings, apply filters for eligibility, and send tailored communications directly to your customers.
#### Steps
### Review Loan Offers
1. Open the **Loan Offers** tab for your customer.
2. Review the **Current Scenario** section:
- Loan groups and their LVRs.
- Properties and loans linked to each group.
- Estimated savings based on moving to the most competitive variable rate product.
3. Review the offers displayed:
- **Current lender offers** (fixed and variable loans at new customer rates).
- **Variable rate products** from your preferred lenders (top five shown, with a “Show More” option).
- **Fixed rate products** from your preferred lenders (top five shown, with a “Show More” option).
### Apply Loan Offer Filters
1. Use **Loan Features** to refine results based on features, such as Offset and Redraw.
2. Use **Employment Eligibility** to refine results.
- Example: Select *Essential Worker* to unlock eligible products.
3. Use **Loan Types** to filter for specific scenarios.
- Example: Select *First Home Buyer* to view unique offers.
### Engage with Customers
1. Click the **Email** Customer button from the Overview tab.
2. Select a template from your outreach email options.
3. Customise the email if needed.
4. Send the email directly to the customer from Stryd.
### Manage Customers
After reviewing, you may choose to **Snooze** a customer, set a **Review Date** or add a **Note**.
#### When to Use / Common Scenarios
- Comparing a customer’s current loans to competitive market offers.
- Applying filters to check eligibility for special loan products.
- Emailing customers directly after reviewing their scenario.
- Snoozing customers to follow up at a later date.
#### Outcome
You will have a clear view of loan groups, competitive offers, and potential savings. Customers receive tailored communication, and your leads dashboard stays organised with snoozed follow-ups.
#### Troubleshooting / Tips
- Always check filters if expected products are missing.
- Use **Show More** to see beyond the top five products.
- Use Snooze and Review Dates strategically to manage your opportunities without losing track of customers.
#### Support
If you need help, contact **support@stryd.au**.
---
#### Quick Steps
- Open **Loan Offers**.
- Review loan groups, LVRs, and savings.
- Check current lender, variable, and fixed offers.
- Apply **Loan Features**, **Employment Eligibility** or **Loan Type** filters.
- Email customers using templates.
- Use **Snooze** and **Reviews** to manage follow-ups.
- [FAQs](https://knowledge.stryd.au/faqs?hsLang=en-au)
- [How to use Stryd](https://knowledge.stryd.au/how-to-use-stryd?hsLang=en-au)
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